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Home Care Success ConsultingTM is committed to providing a website that is accessible and usable by the widest possible audience, including people with disabilities.

We believe everyone should have equal access to information about our consulting services, educational resources, and business-development programs.

  1. Our Accessibility Goal
  2. Home Care Success Consulting is working toward making www.homecaresuccess.org conform with the generally recognized Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

    These guidelines provide recommendations for making digital content more perceivable, operable, understandable, and compatible with assistive technologies.

    Because accessibility is an ongoing process, we do not claim that every page, document, feature, or third-party tool currently meets every WCAG requirement.

  3. Accessibility Measures
  4. As part of our ongoing accessibility efforts, we aim to:

    • Use clear headings and an organized page structure
    • Provide meaningful alternative text for informative images
    • Use sufficient color contrast between text and backgrounds
    • Make website functions accessible by keyboard
    • Use descriptive links and button labels
    • Clearly label website forms and required fields
    • Provide understandable instructions and error messages
    • Avoid relying on color alone to communicate information
    • Support text resizing and browser zoom
    • Maintain visible keyboard-focus indicators
    • Use readable fonts and appropriate spacing
    • Provide captions or transcripts for meaningful video and audio content
    • Make downloadable documents accessible whenever reasonably possible
    • Test important pages with accessibility evaluation tools
    • Review new website content for accessibility before publication
  5. Assistive Technology and Browser Compatibility
  6. Our goal is for the website to function with commonly used browsers, devices, screen readers, keyboard navigation, voice-control software, screen magnification, and other assistive technologies.

    Technology changes frequently, and some combinations of older browsers, devices, or assistive technologies may not provide an identical experience. For the best experience, we recommend using a current version of your preferred browser and assistive technology.

  7. Downloadable Documents
  8. Our website may include PDF, Microsoft Word, or other downloadable documents.

    We are working to make these materials accessible. However, some existing or third-party documents may not yet be fully compatible with every assistive technology.

    If you experience difficulty accessing a document, contact us. We will make a reasonable effort to provide the information in an alternative format.

  9. Third-Party Content and Services
  10. Our website may use or link to third-party services, such as:

    • Scheduling platforms
    • Contact and intake forms
    • Payment processors
    • Video platforms
    • Social media websites
    • Maps
    • Document viewers
    • Government websites
    • Other external business resources

    We do not control the accessibility of third-party websites or applications. Their accessibility is governed by their respective owners and policies.

    If a third-party feature prevents you from accessing our services, please contact us so we can make a reasonable effort to provide another way to obtain the information or complete the requested action.

  11. Accessibility Assistance and Accommodations
  12. If you have difficulty using our website, accessing a document, completing a form, scheduling a consultation, or obtaining information about our services, please contact us.

    We will make reasonable efforts to provide assistance or information through an alternative method, such as:

    • Telephone
    • Email
    • An accessible electronic document
    • A plain-text version
    • Another reasonable communication format

    Requests will be considered based on the individual’s needs, available technology, and the nature of the information or service requested.

  13. Reporting an Accessibility Barrier
  14. We welcome feedback about the accessibility of our website.

    When reporting an accessibility concern, please provide, if possible:

    • The webpage address or URL
    • A brief description of the problem
    • The type of device and browser used
    • The assistive technology used, if applicable
    • Your preferred method of receiving a response
    • The format or accommodation that would be helpful

    Please do not include medical records, Social Security numbers, banking information, or other sensitive personal information in your message.

  15. Response to Accessibility Feedback
  16. We will make reasonable efforts to:

    • Acknowledge accessibility concerns promptly
    • Review the reported issue
    • Provide available information in an alternative format
    • Correct barriers that are within our control
    • Work with our website provider when technical corrections are required

    Resolution times may vary depending on the complexity of the issue, the technology involved, and whether the content or feature is controlled by a third party.

  17. No Retaliation
  18. Home Care Success Consulting does not discriminate or retaliate against individuals for requesting an accommodation, reporting an accessibility concern, or seeking equal access to our website or services.

  19. Ongoing Improvements
  20. Accessibility is an ongoing responsibility. We may periodically review, test, and update our website as:

    • Website content changes
    • New forms or features are added
    • Technology develops
    • Accessibility standards are updated
    • Users provide feedback
    • Identified barriers are corrected

    This statement will be updated when material changes are made to our accessibility practices.

  21. Contact Us
  22. To request assistance, an alternative format, or report an accessibility concern, contact:

    Home Care Success ConsultingTM

    Serving Connecticut and Massachusetts

    Email: homecaresuccessconsulting@gmail.com

    Telephone: (959) 267-8537

    Website: www.homecaresuccess.org

    Suggested email subject : Website Accessibility Request